Privacy Policy

How AIMasterTools protects and uses your information

Last Updated: August 21, 2025
Effective Date: August 21, 2025
Important: This Privacy Policy explains how we collect, use, and protect your information when you use AIMasterTools. By using our Service, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

When you create an account or use our Service, we may collect:

  • Name and email address
  • Phone number and business information
  • Billing and payment information
  • Profile preferences and settings

1.2 Property and Client Data

Through your use of our tools, we may process:

  • Property information you input for analysis
  • Client contact information in CRM features
  • Market data and search queries
  • Generated content and reports

1.3 Technical Information

We automatically collect:

  • IP address and device information
  • Browser type and operating system
  • Usage patterns and feature interactions
  • Log files and error reports

2. How We Use Your Information

2.1 Service Provision

  • Provide and maintain our AI-powered tools
  • Process property descriptions and market analyses
  • Manage your account and subscription
  • Provide customer support

2.2 AI Model Training and Improvement

Important: We may use aggregated and anonymized data to improve our AI models and service quality. Individual identifiable information is not used for AI training without explicit consent.

2.3 Communication

  • Send service updates and notifications
  • Respond to your inquiries
  • Provide marketing communications (with consent)
  • Send billing and account information

3. Data Sharing and Disclosure

3.1 Third-Party Service Providers

We may share information with:

  • Payment processors (PayPal, Stripe)
  • Cloud hosting providers
  • Analytics and monitoring services
  • Customer support platforms

3.2 AI Processing Partners

Your content may be processed by third-party AI services (OpenAI, Anthropic, etc.) to provide our AI-powered features. These providers have their own privacy policies governing data use.

3.3 Legal Requirements

We may disclose information when required by law, to protect our rights, or to comply with legal processes.

3.4 Business Transfers

In the event of a merger, acquisition, or sale, your information may be transferred as part of the business assets.

4. Data Retention and Deletion

4.1 Retention Periods

  • Account information: Retained while your account is active
  • Property and client data: Retained for service provision
  • Usage logs: Retained for up to 2 years
  • Billing records: Retained as required by law

4.2 Data Deletion

Important Limitation: Due to the evolving nature of our platform and backup systems, we cannot guarantee complete data deletion. Some information may persist in backups or archived systems.

4.3 Account Termination

Upon account termination, we may retain some information for legitimate business purposes, legal compliance, or technical limitations.

5. Data Security

5.1 Security Measures

We implement reasonable security measures including:

  • Encryption of data in transit and at rest
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

5.2 Security Limitations

No Guarantee: While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security of your data.

5.3 Data Breach Notification

In the event of a data breach, we will notify affected users and authorities as required by applicable law.

6. Your Rights and Choices

6.1 Access and Correction

You may request access to or correction of your personal information by contacting us.

6.2 Data Portability

You may request a copy of your data in a machine-readable format.

6.3 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link or contacting us.

6.4 Account Deletion

You may request account deletion, subject to the limitations described in Section 4.

7. Cookies and Tracking

7.1 Cookie Usage

We use cookies and similar technologies for:

  • Authentication and session management
  • User preferences and settings
  • Analytics and performance monitoring
  • Marketing and advertising (with consent)

7.2 Third-Party Tracking

Our website may include third-party analytics tools (Google Analytics) that use cookies to collect usage information.

7.3 Cookie Control

You can control cookies through your browser settings, though this may affect service functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children under 18.

10. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, to delete personal information, and to opt-out of the sale of personal information.

11. European Privacy Rights (GDPR)

If you are in the European Union, you have rights under the General Data Protection Regulation, including the right to access, rectify, erase, restrict processing, data portability, and to object to processing.

12. Data Processing Disclaimer

Important Disclaimer: As a continuously evolving AI platform, data processing methods and retention practices may change. We are not liable for data loss, corruption, or processing changes that occur during platform updates or migrations.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Modified" date. Continued use of the Service after changes constitutes acceptance of the new policy.

14. Contact Information

For privacy-related questions or requests, please contact us at:

Email: privacy@aimastertools.com
Address: [Your Business Address]
Phone: [Your Phone Number]

For data subject requests, please include:

  • Your full name and email address
  • Description of your request
  • Verification of your identity
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